Privacy statement

 

Our mailing address is:

American Music
4450 Fremont Ave N
Seattle, WA 98103

You can reach us via e-mail at: websales@americanmusic.com
by telephone at: (206) 633-1774
or toll free at: (877) 813-7390

We Respect your Privacy

American Music respects your privacy. The information we collect through this website, such as your email address, will be kept strictly confidential and will not be sold, rented, disclosed, or loaned to third parties. We do not partner with or have special relationships with any ad server companies, nor do we ever plan to!

Information Collected

The only information we collect is information volunteered by the you, the customer, such as site registration, name and address, telephone number, survey information (if applicable), and payment information, such as billing address. Your credit card information is used only temporarily to verify and complete your order. We do not store your credit card information. All transactions on the site are protected with up to 256-bit Secure Sockets Layer (SSL) encryption using an SSL certificate from Comodo. American Music is also PCI compliant - for more information, please visit the Payment Card Industry Security Standards Council at www.pcisecuritystandards.org.

Use of Information Collected

The information we collect may be used to improve the content of our web page, used by us to contact you for marketing purposes, disclosed when legally required to do so at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our website and applicable laws, or to protect against misuse or unauthorized use of our website.

If you do not wish to receive email from us in the future, please let us know by sending us an email at the above address or writing to us at the above address.

Your telephone number, if provided online, will only be used by us to contact you with information regarding an order you have placed online. We will never contact you by telephone for marketing purposes, nor will we ever disclose your telephone number to third parties.

Your mailing address, if provided online, will be used for delivery and verification of your order, or may be used to send periodic mailings from us with information on new products, services, or upcoming events. If you do not wish to receive mailings from us, please let us know by sending us an email at the above address, or writing to us at the above address.

With respect to cookies: we use cookies only to store visitor preferences and record session information, such as items that you have added to your shopping cart.

About Policy Changes

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy policy. If our information practices change at some time in the future we will post the policy changes to our web site to notify you of these changes, and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, please check back at our web site periodically. You may prevent your information from being used for purposes other than those for which it was originally collected by emailing us at the above address or writing to us at the above address.

Access to Information

Upon request, we will provide you with access to your unique identifier information (e.g., user id or password), transaction information (e.g., dates on which you have made purchases, or the amounts and types of your purchases), or contact information (e.g., name, address, phone number) that we maintain. You can access this information by emailing us at the above address or writing to us at the above address. You may also access your contact information by logging into your online profile though our secure login form.

Upon request, we offer you the ability to have inaccuracies corrected in contact information or transaction information as needed. You can have this information corrected by sending us e-mail at the above address or writing to us at the above address. You may also correct inaccuracies in your contact information by logging into your online profile through our secure login form.

Security

We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site. Our site is also secured with a verified Web Server Certificate. All transactions on the site are protected with up to 256-bit Secure Sockets Layer (SSL) encryption.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.

Toll Free: 877-813-7390
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